New Customer Specific Domains
Now when you log into Re:infer, you'll be redirected to a new domain that is entirely specific to your company, in the format: [company name].reinfer.io.
This won't change how you use Re:infer currently, but paves the way for additional features and functionality in future, including allowing users to create their own organisations (soon to be projects) within their domain.
Introducing... Property Filter Categories
Re:infer's property filters are now conveniently grouped by category (Email, Thread, or User).
Icons now distinguish between string and number value types, and Re:infer also provides examples for string user properties.
A Better Entity Model
We're proud to reveal a completely new model for all trainable entities. You can expect better accuracy, faster training, better validation statistics, and many exciting opportunities for fine-grained entities in the future!
Our new entity model is built on a transformer-based architecture - a type of deep learning that learns to only pay attention to the most relevant parts of an input.
Advanced Prediction Filters are here!
We've massively improved our capabilities for filtering by label predictions. You can now apply multiple label filters at once, exclude certain labels with a filter, search with label filters, and more!
This major update coincides with some closely linked improvements in Explore and Reports for selecting labels to train and choosing which labels appear on charts.
Introducing... Free Trials!
We're excited to announce general availability of 14-day free trials of Re:infer. No credit card required. Includes access to all features and dedicated Customer Success and Technical Support.
You can upload your own communications data, including using our pre-built connectors. Alternatively, get started using our sample datasets.
Fixing Labelling Bias With Re:infer
In this blog post we discuss a tool we build to ensure data used for training is balanced and has minimal labelling bias.